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Dale's Epic Fail and Med Deli For the Win
Mar. 31st, 2010 01:20 pmWe went to Dale's Indian in Durham last night. I had been migraining and wasn't up for cooking, so out we went. We will not be going back to Dale's.
Here's a hint, Dale's: if you food is not that much better than or different than other Indian places, and your prices are no better than other Indian places, and your location/ambiance is not any better than other restaurant around, then you had better be sure to distinguish yourself by having decent service. And last night, you decidedly did not. Servers on cell phones the whole meal pushing non-English speaking kitchen staff into table service, getting our order wrong and acting like it was our fault, and general inattentiveness are not likely to promote repeat customers. And judging by how dead it was there last night we are not the only ones who have been put off by your poor service and average (barely) food (burnt naan? give me a break). I used to think Dale's was a cut above in terms of food, but no longer and it would never have been worth that poor service.
Med Deli on the other hand just gets better and better. Better food, faster service, the condiment bar (oh my god, free lebneh and that garlic hot sauce is just yum!), locally sourced flour for the pita- Med Deli is always on an upswing, it seems. I went there for lunch today because it was nice out and I had time. I got two 1/4 pound sides and a pita and I couldn't finish my meal and the meal was less than 5 bucks. There was a line nearly out the door and they still had my food ready in five minutes. And such a worth while meal, so tasty.
Here's a hint, Dale's: if you food is not that much better than or different than other Indian places, and your prices are no better than other Indian places, and your location/ambiance is not any better than other restaurant around, then you had better be sure to distinguish yourself by having decent service. And last night, you decidedly did not. Servers on cell phones the whole meal pushing non-English speaking kitchen staff into table service, getting our order wrong and acting like it was our fault, and general inattentiveness are not likely to promote repeat customers. And judging by how dead it was there last night we are not the only ones who have been put off by your poor service and average (barely) food (burnt naan? give me a break). I used to think Dale's was a cut above in terms of food, but no longer and it would never have been worth that poor service.
Med Deli on the other hand just gets better and better. Better food, faster service, the condiment bar (oh my god, free lebneh and that garlic hot sauce is just yum!), locally sourced flour for the pita- Med Deli is always on an upswing, it seems. I went there for lunch today because it was nice out and I had time. I got two 1/4 pound sides and a pita and I couldn't finish my meal and the meal was less than 5 bucks. There was a line nearly out the door and they still had my food ready in five minutes. And such a worth while meal, so tasty.
